Terms & Conditions
Acceptance of Terms
By accessing and using the Aurevilla Casino Hotel Resort website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
Eligibility
To use our services and facilities, you must:
- Be at least 21 years of age
- Possess valid identification documents
- Not be prohibited from gambling by any jurisdiction
- Not be on any self-exclusion lists
- Have the legal capacity to enter into binding contracts
Reservations and Cancellations
Our booking policies include:
- Valid credit card required for all reservations
- 48-hour cancellation notice required
- Early departure fees may apply
- Special event bookings may have different terms
- Room rates subject to applicable taxes and resort fees
Casino Rules
When using our casino facilities:
- Valid ID must be presented upon request
- Photography and video recording are prohibited
- Management reserves the right to refuse service
- Compliance with responsible gaming policies is mandatory
- Gaming chips are non-transferable and non-refundable
Cultural Respect
As an Asian-inspired resort, we require guests to:
- Respect cultural artifacts and displays
- Follow proper etiquette during ceremonies
- Adhere to dress codes in cultural spaces
- Obtain permission for photography in designated areas
- Participate in cultural activities with respect
Liability
Aurevilla Casino Hotel Resort:
- Is not liable for personal belongings left in rooms or public areas
- Recommends use of in-room safes for valuables
- Maintains security but cannot guarantee against all risks
- Reserves the right to eject disruptive guests
- May charge for damage to property
Modifications
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.